Effective Date: March 6 2025
Product Policy & Compliance Guidelines
SÄGE MUSH is committed to delivering high-quality, natural, and sustainable products. Our formulation and quality standards include:
- 100% Natural Ingredients: Made from carefully selected plant-based and functional ingredients, free from artificial additives and preservatives.
- Sustainable Sourcing: Ethically sourced ingredients, ensuring fair trade and eco-friendly cultivation practices.
- Third-Party Testing: All products undergo rigorous lab testing for purity, safety, and potency.
- Non-GMO & Vegan-Friendly: Free from genetically modified organisms and animal-derived ingredients.
- Full Ingredient Transparency: Exact ingredient specifications can be found on each product’s dedicated page.
Legal & Health Claims Compliance
To ensure compliance with international regulations, SÄGE MUSH adheres to the following:
- FDA (US) & EFSA (EU) Regulations: All health-related claims align with the guidelines set by the Food and Drug Administration (FDA) and the European Food Safety Authority (EFSA).
- No Medical Claims: SÄGE MUSH does not market its products as treatments, cures, or preventions for any diseases.
- Scientific Backing: Product benefits are based on established research and clearly communicated as such.
- Transparent Labeling: Accurate ingredient lists, potential allergens, and recommended usage are clearly stated.
- Organic Disclaimer: While our products are made from 100% natural ingredients, we do not yet claim organic certification.
Packaging & Labeling Guidelines
To maintain clarity and transparency, SÄGE MUSH follows strict labeling policies:
- Ingredient Transparency: A general overview of ingredients is provided, with full specifications available on product pages.
- Sustainability Commitments: Packaging is eco-friendly, made from biodegradable or recyclable materials.
- Usage Instructions & Warnings: Clear guidelines on how to use the product, along with disclaimers for pregnant individuals, children, and those with medical conditions.
- Legal Compliance: Labels comply with local laws regarding dietary supplements, including warning statements where necessary.
Distribution & International Sales Compliance
SÄGE MUSH operates within the legal framework of each country where products are sold. Guidelines include:
- Authorized Markets: Products are only sold in countries where they comply with legal and safety regulations.
- Retail & Wholesale Partnerships: Partners must adhere to SÄGE MUSH’s ethical and quality standards.
- Import & Export Regulations: Compliance with customs and regulatory requirements in both the US and EU markets.
- Online Sales Policies: Clearly stated terms for international shipping, taxation, and local import duties.
Recall Policy & Customer Service Commitment
To maintain product integrity and customer trust, SÄGE MUSH has a structured recall and customer support system:
- Product Recall Procedures: In the event of contamination or defects, a recall protocol is followed to ensure customer safety.
- Refund & Return Policies: Clear guidelines on returns and refunds for defective or unsatisfactory products.
- Customer Support: Dedicated customer service for handling inquiries, complaints, and feedback efficiently.